TERMS AND CONDITIONS
This page (together with the documents referred to on it) outlines the terms and conditions on which we supply any of the products (Products) and services (Services) listed on our website www.rileysupplies.com (Riley Supplies) to the customer (Customer). Please read these terms and conditions carefully before ordering any Products and Services from our site. You should understand that by ordering any of our Products and Services, you agree to be bound by these terms and conditions.
CUSTOMER'S AUTHORITY: Customers transacting with Riley Supplies expressly warrant that they are authorized to accept and are accepting these conditions not only for themselves but also as agents for and on behalf of all other persons who are, or may become, interested in Riley Supplies products or services, whether in whole or part.
DETAILS AND SPECIFICATIONS: Details and specifications are correct at time of publication but may be changed without prior notice. Riley Supplies reserves the right to alter specifications of any given product, and to withdraw any item without explanation or notification.
QUOTATIONS: Any quotation made by Riley Supplies is not to be construed or operate as an offer or obligation to sell. Riley Supplies reserves the right to accept or reject all orders it receives in its absolute discretion. Quotations issued are valid for 30 days. No order accepted by Riley Supplies may be cancelled except upon payment to the Riley Supplies of any loss, damage or expense incurred by Riley Supplies arising from such cancellation.
PRICE: The Customer shall pay the quoted price for each product and service unless otherwise agreed in a Purchase Agreement. Unless otherwise stated in the Purchase Agreement, prices quoted are exclusive of all taxes, duties, transportation charges, freight or insurance. All taxes, duties, transportation charges, freight or insurance should be borne by the Customer. Prices are subject to increases with 30 days written notice. Currency will be specified in each Purchase Agreement.
PAYMENT: Unless otherwise agreed to in writing by Riley Supplies or otherwise provided on Riley Supplies’ quotation or invoices, payment for the products and services and all other costs and expenses payable in accordance with these terms and conditions must be made to Riley Supplies within thirty (30) days from date of the invoice or statement. If Customer fails to pay when due any amount required to be paid to Riley Supplies, then in addition to paying such amount (the “Principal”) the Customer shall pay to Riley Supplies 1.5% interest per month on such Principal until the Principal is paid.
DELIVERY: Any time or date stated for delivery is an estimate only. Riley Supplies will make every effort to deliver products and services on time, but does not accept liability for failure to deliver within the stated time. If Riley Supplies is unable to deliver the goods within 30 days of the estimated delivery date of the order, the Customer will be entitled to cancel the order and require any monies paid to Disposable Medical Instruments in respect of that order to be refunded.
FORCE MAJEURE: Deliveries against the contract may be suspended pending any contingencies beyond our control and Riley Supplies shall not be liable for any loss or damage due to delay or failure to make delivery when such delay or failure is caused by fire, flood, lockouts, strikes, labor disputes, civil or military authority, war, hostilities, governmental control, restrictions, prohibitions, unusual delays in transportation.
WARRANTY: Riley Supplies warrants to the Customer that its products shall reasonably conform to the specifications set forth in the Purchase Agreement, catalog, analytical data or other literature provided by Riley Supplies. Riley Supplies expressly disclaims all other conditions or warranties, express or implied, including the implied warranty of merchantability, any warranties or conditions regarding fitness for use, or any warranties or conditions arising from legislation in Ontario including the Sale of Goods Act, R.S.O. 1990 c.S.1.
LIMITATION OF LIABILITY: EXCEPT AS PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL RILEY SUPPLIES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS, HOWEVER CAUSED, INCLUDING (BUT NOT RESTRICTED TO) LOSS OF PROFITS, LOSS OF GOODWILL, DAMAGE TO TRADING RELATIONSHIPS, OR FOR ANY OTHER CLAIM, EXPENSE, LIABILITY OR LOSS ARISING FROM ANY SALE OF PRODUCTS AND SERVICES. RILEY SUPPLIES’S LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE PAID BY THE CUSTOMER FOR THE PRODUCTS AND SERVICES ON THE RELEVANT ORDER.
RETURNED GOODS POLICY: Catalog products can be returned only after a written authorization from Riley Supplies has been granted. Returned goods are subject to a restocking charge of 25% sale price. Returns must be made within 14 days of the written return authorization. The Customer must pay all the shipping charges, duties, and insurance. This policy is not applicable to any custom ordered items and items that have been opened or used.
CONFLICT OF TERMS AND CONDITIONS: In the event of any conflict between these Terms and Conditions and any Purchase Agreement or like document signed by both the Customer and Riley Supplies, those contained in the signed Purchase Agreement shall prevail. It is expressly understood and agreed that any terms and conditions in any purchase order issued to Riley Supplies shall be of no force or effect.
APPLICABLE LAW AND JURISDICTION: This Purchase Agreement shall be interpreted, governed and enforced according to the laws of the Province of Ontario. For any disputes arising out of this agreement the parties consent to the exclusive jurisdiction of the courts of the Province of Ontario.